Since the first one rolled out back in 1923 we have been building motorcycles for real riders. You, with your love of the ride and high standards for performance, have driven us to keep innovating, keep refining, keep improving. So if you have something to say, good or bad, we want to hear it.
Call our Customer Service Department at 1-800-831-1117 and follow the automated voice prompts. There is a live representative between the hours of 9:00AM - 9:00PM EST Monday-Thursday, and 9:00AM - 6:00PM EST Fridays. If someone's not there to take your call, you can wait and the automated voice will prompt you to leave a message.
You may also reach our Customer Service Department by sending email to CustomerService@bmwmotorcycles.com.
We will get back to you as soon as possible.