Supporting you when you need it.
When the course changes, lean in. Our dealers are adapting operations to continue serving you during this unique time. Please contact your local BMW Motorrad dealer for their specific hours and services available right now. We can ride this out together.
In these unprecedented times of quarantines, social distancing, and COVID-19, BMW Motorrad and our dealers are here to support you in any way we can. The health of our employees, dealers, customers, and community is always our top priority. So, to make sure we do our part on this unfamiliar curve, we’ve gathered these helpful resources together to make it simple to stay informed and connected to the BMW Motorrad community.
We're committed to keeping in touch, but our phone lines are extremely busy. We encourage you to reach out online to avoid long delays and get your answers faster.
Dealers & Maintenance
Dealers & Maintenance
BMW Motorrad locations across the country are taking precautions – from strict cleaning procedures to local vehicle delivery – to address the global impact of the novel coronavirus.
Due to these unprecedented circumstances, many dealers are operating with different business hours, and available services at some locations are affected. However, because we know your motorcycles are important to your daily life, many Service Departments are open.
For specific information about sales, service, scheduled appointments, and changes due to COVID-19, contact your local BMW Motorrad dealership directly. Online live chat and digital shopping tools are available from many of our dealers.
BMW Financial Services
BMW Financial Services
BMW Financial Services is 100% committed to doing the right thing for our customers and that commitment has been at the forefront of every step we have taken during the past weeks and days. As part of our commitment, we have instituted several changes to our regular processes to help you through this difficult time. However, we are handling an unprecedented number of customer service calls at the present time.
If you're currently financing a BMW Motorcycle – or thinking about one – we're here to keep the process as easy as possible.
We encourage you to access one of our convenient self-service options to manage your account. The BMW Group FS Central website will allow you to complete a wide variety of tasks relating to your account, including making a payment, changing a due date, viewing a payoff quote, and sending us a message through our Secure Message Center. If you do not already have an account set up online, you may do so at: bmwgroupfs.com
Our Virtual Doors Are Wide Open - Online Shopping Tools
Our Virtual Doors Are Wide Open - Online Shopping Tools
Shop from the comfort of your couch. You can build your own BMW Motorcycle or find the apparel, parts and accessories for your ride.
